Replies to the most frequent questions asked are detailed below. Contact us if you have any queries.
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The use of the mask is not mandatory on public transport, but it is recommended to wear it when you have symptoms compatible with covid-19 or other respiratory diseases.
Via credit or debit card, Visa or Mastercard, or via Bizum.
Yes. At Viatges Plus, we strive to make our experiences inclusive and accessible. We offer adapted transportation and activities designed for people with various physical, sensory, and cognitive abilities. If you have specific needs, feel free to contact us at info@viatgesplus.com or call +34 900 13 00 14 so we can provide you with the best possible support.
Your safety is our priority. Before each activity, you will receive clear and simple instructions. Safety guidelines must always be followed both during transportation and throughout the activity to minimize risks and ensure the safety of all participants. It is essential to follow staff instructions, use the provided equipment properly, and always maintain a responsible attitude.
Travelling is also about learning and connecting with the place. Through our activities, we encourage you to learn about local customs, take part in community events, visit cultural spaces respectfully, and support the local economy by purchasing handmade products.
Maintaining a civic and respectful attitude is essential. Avoid leaving waste, respect the local flora and fauna, and try not to create unnecessary noise that could disturb the peace of the surroundings. Be kind to those around you and those participating in the activity, listen attentively, and actively engage in shared experiences. Your behavior helps foster an atmosphere of respect, collaboration, and positive coexistence with the local community.
Choosing a sustainable trip means experiencing the destination more authentically and mindfully. In addition to enjoying unique experiences, you’ll be supporting initiatives that protect the environment and strengthen local communities. At Viatges Plus, we offer a diverse range of sustainable tourism activities that benefit local economies, promote territorial cohesion, foster cultural heritage, and respect the natural environment. We encourage you to explore them and learn more on our website: www.viatgesplus.com.
Skibus departures are single-day trips.
If you wish to travel outbound and return on different dates, you must purchase separate tickets for each journey, selecting the corresponding dates. Once your purchase is complete, please email info@viatgesplus.com to inform us that you will not be returning on the first day or travelling outbound on the second day for the selected dates.
Your ticket includes coach transportation for the outbound and return journeys, as well as a ski pass with ski insurance for the selected days. As ski passes cannot be issued in advance, on your return day, you must go to the coach meeting point at the ski resort to collect your ski pass.
If your outbound and return dates are not consecutive, you will need to purchase the ski pass for the intermediate days directly at the ski resort.
Skibus services operate to La Molina or Masella, depending on the day of the week. For this reason, if you travel outbound and return on different days, you must check which ski resort is included in your ski pass and the corresponding coach meeting point for each day.
All Skibus departures are subject to a minimum of 30 passengers per day. Therefore, even if you purchase tickets for different dates, we cannot guarantee that both services will operate.
You can refer to the Viatges Plus website and in the "Excursions" section you will find all the snow offer. You can also make the purchase through the Sagalés app (available for iOS and Android), by going to the main menu section: "Leisure outings".
Additionally, you can make the purchase in person at any of our ticket offices (see where they are located here) or by calling 900 13 00 14.
Tickets must be purchased in advance.
The ticket includes a round-trip journey by coach + ski pass + ski accident insurance + on-board guide.
We also offer the option of hiring skiing or snowboarding equipment in advance (not including clothes) and a hot sandwich + drink picnic (Masella) or a sandwich + water bottle + fruit or coffee picnic (La Molina).
You can check all the information in the following links:
La Molina on Wednesday and Friday
Visit the Niu de l'Àliga mountain shelter in La Molina with Sagalés!
You can check all the information in the following links:
La Molina on Wednesday and Friday
Visit the Niu de l'Àliga mountain shelter in La Molina with Sagalés!
You can check all the information in the following links:
La Molina on Wednesday and Friday
Visit the Niu de l'Àliga mountain shelter in La Molina with Sagalés!
You can check all the information in the following links:
La Molina on Wednesday and Friday
Visit the Niu de l'Àliga mountain shelter in La Molina with Sagalés!
You can check all the information in the following links:
La Molina on Wednesday and Friday
Visit the Niu de l'Àliga mountain shelter in La Molina with Sagalés!
If the bus arrives and skiing is not possible, a voucher will be offered for the same service on another day (at the same rate), or the amount paid will be refunded, minus the transport portion.
It's important to be on time to enjoy a snow day to the fullest, both for going out to the slopes and for the return. We must always be 15 minutes before the scheduled time of departure and return to guarantee punctuality. All people who arrive late will have to make the trip by their own means.
You must have the identity card or passport used for your reservation to hand so that your insurance is valid.
Yes, Young people between 16 and 17 years travelling alone must carry a permission signed by parents or guardians. The permission must be accompanied by a phone number.
Ski and snowboard equipment can be rented in advance throw our website. This equipment doesn't include clothes. Clothes can be rented directly in the ski resort.
Equipment rental includes skis or snowboard, boots, poles and helmet.
No, you cannot buy only the seat.
No, you cannot buy the ski pass alone, as our tickets include: return trip (coach) + ski pass + ski accident insurance + on board guide.
All children under 4 years old must purchase ski passes directly at the pistes. With Viatges Plus you can buy the seat of the bus.
No, we rent all the equipment, if you only need a pair of boots you will have to rent them directly on the slopes.
Contact use by calling 900 13 00 14, by e-mail info@viatgesplus.com or by completing this formula.
Apartat de Correus, 31 · 08100 Mollet del Vallès · 900 13 00 14 · www.viatgesplus.com · info@viatgesplus.com
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